96c Terms & Conditions

In these Terms & Conditions, the following definitions apply unless the context clearly indicates otherwise:

• "96c" / "the Platform" / "We" / "Us" — refers to the online gaming and sports betting service available at 96c.bar, including all associated pages, tools, and features.
• "User" / "Player" / "You" — refers to any individual who accesses, browses, registers with, or uses the 96c platform in any capacity.
• "Account" — the personal account created by a User upon successful registration on 96c.
• "Funds" — any BDT-denominated balance held in your 96c account, including deposits, winnings, and bonus credits where applicable.
• "Bonus" — any promotional credit, free spin allocation, cashback amount, or other incentive offered by 96c subject to specific terms and wagering requirements.
• "Game" — any casino game, live dealer game, slot, crash game, or sports betting market available on the 96c platform.
• "Payment Method" — any mobile financial service or bank channel accepted by 96c for deposits or withdrawals, including bKash, Nagad, Rocket, and Upay.
• "Prohibited Jurisdiction" — any territory in which use of the 96c platform is restricted or prohibited by applicable law.

2.1 Age Requirement

Access to 96c is restricted to individuals who are 21 years of age or older. We reserve the right to request proof of age at any time and to suspend or permanently close any account where the User cannot demonstrate compliance with this requirement. Any winnings generated by an underage User are void and will not be paid out.

2.2 One Account Per Person

Each User is permitted to hold only one registered account on 96c. Opening multiple accounts — whether under the same or different identity details — is strictly prohibited and constitutes grounds for immediate account suspension, forfeiture of all balances, and a permanent ban from the platform. If you discover a duplicate account was created in error, contact our support team immediately at [email protected].

2.3 Accurate Registration Information

You are required to provide accurate, complete, and current information at the time of registration, including your full legal name, date of birth, and a valid contact method. You must update your account details promptly if any information changes. 96c accepts no liability for losses arising from your failure to maintain accurate account information. Providing false, misleading, or fraudulent registration details is a material breach of these Terms and will result in immediate account closure without refund.

2.4 Account Verification (KYC)

96c operates a Know Your Customer (KYC) verification process. We may request documentary proof of identity (such as a National Identity Card or passport) and proof of address at any point, including before processing a withdrawal. Accounts that fail to complete the verification process within the stipulated time frame may have withdrawals withheld until verification is satisfactorily completed. All documents submitted are handled in accordance with our Privacy Policy.

2.5 Account Security

You are solely responsible for maintaining the confidentiality of your login credentials. You must not share your username or password with any third party. 96c will not be liable for any loss resulting from unauthorised access to your account where you have failed to take reasonable precautions to protect your credentials. If you suspect unauthorised access, contact support immediately and change your password without delay.

3.1 Accepted Payment Methods

96c accepts deposits and processes withdrawals exclusively through approved Bangladesh-based mobile financial services and bank channels, including bKash, Nagad, Rocket, and Upay. All transactions are conducted in Bangladeshi Taka (BDT). 96c does not accept deposits in foreign currencies, and no currency conversion service is provided.

3.2 Minimum and Maximum Limits

The minimum deposit amount is ৳200. Minimum and maximum withdrawal limits are displayed within your account dashboard and are subject to change at 96c's discretion with reasonable prior notice. Transaction limits may be adjusted for individual accounts based on verification status and account history.

3.3 Deposit Processing

Deposits made via bKash, Nagad, Rocket, or Upay are typically credited to your 96c account within seconds of a successful transaction. In cases where a deposit is delayed due to network conditions or third-party processing issues, please allow up to 30 minutes before contacting support. 96c accepts no responsibility for delays caused by mobile network operators or payment service providers.

3.4 Withdrawal Processing

Withdrawal requests from verified accounts are typically processed within 5 to 30 minutes and are available 24 hours a day, 7 days a week, including national public holidays. Processing times may be longer during periods of high demand or where additional account verification is required. 96c reserves the right to carry out enhanced due diligence checks on any withdrawal request, which may temporarily delay payment.

3.5 Player Funds

Funds deposited into your 96c account are held for the purpose of gaming activity on the platform. 96c keeps player funds separate from operational funds. You may request a withdrawal of your available balance at any time, subject to these Terms and the completion of any applicable wagering requirements attached to bonus funds.

3.6 Fraudulent Transactions

Any attempt to use fraudulent payment credentials, stolen payment accounts, or to manipulate the deposit or withdrawal process in any way will result in the immediate suspension of your account, forfeiture of all balances, and may be reported to the relevant authorities. 96c employs automated and manual fraud detection systems and reserves the right to withhold funds pending investigation where fraud is suspected.

4.1 General Bonus Terms

All bonuses, free spins, cashback offers, and promotional credits offered by 96c are subject to specific terms and wagering requirements, which are communicated at the time each promotion is made available. By accepting a bonus, you agree to the specific terms attached to that promotion. 96c reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice.

4.2 Wagering Requirements

Bonus funds are subject to wagering requirements before they may be converted to withdrawable cash. The applicable wagering multiplier for each promotion is stated clearly in the promotion's terms. Only wagers placed on eligible game categories contribute toward wagering requirements. Contributions from different game types (slots, live casino, sports betting) may vary and are specified per promotion.

4.3 Bonus Abuse

96c monitors all accounts for bonus abuse, which includes but is not limited to: creating multiple accounts to claim the same bonus, placing low-risk or hedged bets solely to fulfil wagering requirements, exploiting promotions in a manner inconsistent with genuine gaming activity, and colluding with other players. Where bonus abuse is identified, 96c reserves the right to void the bonus, cancel associated winnings, and close the account.

4.4 Expiry of Bonus Funds

Bonus funds that are not used or wagered within the validity period stated in the promotion terms will expire automatically and be removed from your account balance. It is your responsibility to review and comply with the terms of each promotion you accept.

5.1 Game Providers and Certification

All games available on 96c are supplied by internationally recognised game studios including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi. These providers use independently certified Random Number Generation (RNG) systems to ensure fair and unpredictable outcomes. 96c does not modify, interfere with, or override the outcomes produced by game providers' certified systems.

5.2 Malfunctions and Technical Errors

In the event of a technical malfunction, disconnection, or software error during a game session, 96c's game server logs serve as the authoritative record of gameplay. If a malfunction results in an incomplete game round, the wager for that round will be returned to your account. Any winnings generated as a direct result of a game malfunction or software error are void. Malfunction voids all pays and plays.

5.3 Responsible Betting

You are responsible for the bets and wagers you place. Bets confirmed by you on the platform are final and cannot be reversed or cancelled once the game round or betting market has commenced. It is your responsibility to review your selections and stake amounts carefully before confirming any wager.

5.4 Collusion and Cheating

Any form of cheating, collusion between players, use of automated betting software or bots, exploitation of software vulnerabilities, or any other activity designed to gain an unfair advantage on the 96c platform is strictly prohibited. Where such activity is detected, all associated accounts will be suspended immediately, balances will be forfeited, and the matter may be referred to law enforcement authorities.

96c is committed to promoting responsible gaming among all players on the platform. We provide a suite of tools to help you manage your gaming activity, including deposit limits, session time reminders, cooling-off periods, and self-exclusion options. These tools are available from your account settings and take effect immediately when limits are tightened or exclusions are activated.

If you feel that gambling is negatively affecting your life or the lives of those around you, we strongly encourage you to make use of these tools and to review our dedicated Responsible Gaming page. 96c is a 21+ only platform. We do not permit any person under the age of 21 to hold an account or participate in any game or betting market on the platform.

All content on the 96c platform — including but not limited to logos, graphics, page layouts, text, game interfaces, and software — is the intellectual property of 96c or its licensed partners. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal entertainment purposes only. You must not reproduce, copy, distribute, reverse-engineer, or create derivative works from any content on the 96c platform without prior written consent.

To the fullest extent permitted by applicable law, 96c shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of or inability to access the platform, including losses arising from game outcomes, payment processing delays, technical interruptions, or reliance on information published on the platform.

96c does not guarantee uninterrupted or error-free access to the platform. We reserve the right to suspend, modify, or discontinue any aspect of the service at any time for maintenance, security, or operational reasons. Where service disruption causes an active game session to be interrupted, our liability is limited to returning the wager amount for the affected game round.

Nothing in these Terms limits 96c's liability for fraud, death, or personal injury caused by our negligence where such limitation would be unlawful.

96c collects, processes, and stores personal data in accordance with our Privacy Policy, which forms part of these Terms & Conditions. By registering and using 96c, you consent to the collection and use of your personal data as described in that policy. Your data is protected using SSL encryption and is never sold to third parties for marketing purposes.

96c reserves the right to amend, update, or replace these Terms & Conditions at any time. Where material changes are made, we will notify registered Users by a prominent notice on the platform or via your registered contact method. Your continued use of 96c following notification of changes constitutes acceptance of the revised Terms. If you do not agree to any changes, you must cease using the platform and contact support to close your account.

It is your responsibility to review these Terms periodically. The date of the most recent revision is displayed at the top of this page.

These Terms & Conditions shall be interpreted in accordance with generally recognised principles of international online gaming law. In the event of a dispute between you and 96c, we encourage you to contact our support team in the first instance, as the majority of issues can be resolved quickly through direct communication.

For any unresolved disputes, 96c's decision on the interpretation of these Terms, the outcome of any game, or the handling of any account shall be final, subject only to demonstrable error on 96c's part. 96c's server logs constitute the authoritative record in any dispute relating to game outcomes or account activity.

If you have any questions regarding these Terms & Conditions, require clarification on any provision, or wish to submit a formal complaint, please contact the 96c support team. Our support staff are available 24 hours a day, 7 days a week, including Bangladeshi public holidays such as Eid, Victory Day (December 16), and Independence Day (March 26).

Contact us at: [email protected] — please note this address is for written correspondence only and is not a clickable link.

Response times for written enquiries are typically within 24 hours during standard operating conditions. For urgent account-related matters, please indicate the urgency in the subject line of your message.